Business Communication

Business Communication

Good communication in the workplace is one of the signs of a high-performance culture. Today, we communicate all day everyday to exchange information and ideas and get things done. 

However, effective communication only happens when a message is sent clearly and accurately and received the same. 

Effective communication in the workplace and in our personal lives is key to be able to move forward confidently in any situation.

What’s in this course?

This online course covers the skills and knowledge required to develop basic communication skills in the workplace, including identifying, gathering, and conveying information along with completing assigned written information.

This unit applies to those working under direct supervision who are developing basic skills and knowledge of workplace communication in preparation for working in a broad range of settings.

Online learners will cover:

1. Identification of communication requirements

2. Communicate using verbal and non-verbal communication skills

3. Draft written communications

At the end of this training, you will be asked to complete an online assessment.  The online quizzes will assess your skills and knowledge required to develop basic communication skills in the workplace, including identifying, gathering, and conveying information along with completing assigned written information.

You will need to achieve 100% on the quizzes to be deemed as successful, and you will have unlimited attempts to achieve this.  Once you have attained this 100%, you will be awarded an IIBP Certificate of Attainment to add to your portfolio.

COURSE COST: US$25