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Digital Literacy Course Overview
As work environments evolve with advancing technology, digital literacy has become a foundational skill for professional success. Whether working onsite, remotely, or in hybrid settings, employees must confidently navigate digital tools, communicate effectively online, manage tasks efficiently, and adapt to emerging technologies — including artificial intelligence.
The Digital Literacy for Modern Workplaces course is designed to equip professionals with practical, real-world skills to thrive in today’s tech-enabled work environment. This hands-on program focuses on essential competencies beyond basic computer use, helping learners communicate effectively, use business applications efficiently, and engage with technology safely, ergonomically, and responsibly
Interactive Learning
Learn at Your Own Pace
Flexible Schedule
Key Benefits
Course Objectives
Improve digital communication practices across platforms and teams
Enhance clarity, tone, and responsiveness in emails, chats, and video meetings to support effective collaboration and reduce misunderstandings
Develop proficiency in core business applications and workflows
Gain practical skills in using essential tools like Microsoft 365, Google Workspace, and shared systems for seamless daily operations
Introduce responsible and ergonomic use of technology
Promote safe, sustainable digital habits — including screen posture, break management, and mindful tech use — to support long-term wellbeing
Prepare learners to engage safely and effectively
Equip users with the knowledge to navigate digital environments securely, ethically, and confidently — both online and on the job
Build confidence in using digital tools for everyday work tasks
Empower individuals to use common software and platforms with greater skill, independence, and assurance in hybrid and digital workplaces
Get Started Today
Equip your workforce with the digital confidence they need to succeed — today and into the future. In a world where technology shapes every aspect of work, digital literacy isn’t optional — it’s essential.
Learning Focus Areas
1. Smart Workplace Communication & Ergonomics
Master professional digital communication via email, chat, and video conferencing. Learn best practices for tone, clarity, and responsiveness — while also understanding digital wellbeing, screen ergonomics, and strategies to prevent digital fatigue.
2. Digital Tools for Operations, Reporting & Client Management
Gain practical experience with widely used business platforms such as Microsoft 365, Google Workspace, shared drives, task managers, and cloud-based forms and reports. Learn how to organise files, collaborate in real time, and streamline routine operations.
3. Digital Safety in the Workplace
Explore how tools (e.g., summarisation features, smart templates) can enhance productivity — and where to use them responsibly. Cover essential digital safety topics: password hygiene, phishing awareness, data privacy, and secure file sharing.
Course Duration
Estimated 25–30 hours, depending on learner’s pace
Who Should Attend
Professionals transitioning to digital or hybrid work environments
Administrative, operations, and frontline staff using digital tools daily
Managers supporting team productivity and digital confidence
Organisations implementing new software or digital transformation initiatives
Course Delivery
To accommodate diverse organisational needs, the course is available in:
Interactive On-Demand E-Learning
Engage with flexible, self-paced modules featuring interactive scenarios, real-time knowledge checks, and earn an IIBP Certificate as you complete the course.
Outcomes & Benefits
Upon completion, learners will:
Communicate
Communicate more clearly and professionally in digital environments
Use
Use common business tools efficiently and collaboratively
Recognize
Recognise and avoid common digital security risks
Get a Certificate
Receive an IIBP Certificate of Attainment
Your Questions Answered
What is the duration of the course?
The course is designed to be completed in 8 weeks, but you can progress at your own pace.
Are there any prerequisites?
No prerequisites are required. Our courses are designed for learners of all levels.
How do I access the course materials?
Once enrolled, you will receive a login to our online portal where all materials are available.
Is there a refund policy?
Yes, we offer a xx-day refund policy.
Can I get a certificate after completing the course?
Yes, upon successful completion, you will receive a certificate of attainment that you can share with employers.